Effective Date: 28.06.2025

This Privacy Policy explains how REKZE Laboratories LTD ("we", "us", "our") collects, uses, shares, and protects your personal data when you use the website www.puradoro.co.uk (the "Website").

REKZE Laboratories LTD is a company registered in England and Wales with its registered office at:
2nd Floor Beaumont House, 1b Lambton Road, London, SW20 0LW, United Kingdom

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. What Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: name, title, date of birth (optional)

  • Contact Data: email address, phone number, billing and shipping address

  • Order Information: purchase history, payment method (via secure third parties), order notes

  • Technical Data: IP address, browser type, device type, operating system, referring URLs

  • Usage Data: browsing activity, pages visited, time spent on pages

  • Marketing Data: your preferences for receiving marketing communications

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To manage your account and provide customer service

  • To improve our Website and user experience

  • To send transactional and promotional emails (if consented)

  • To comply with legal obligations

  • To prevent fraud and ensure website security

3. Legal Basis for Processing

We only process your personal data where we have a lawful basis, including:

  • Contractual necessity – to fulfill your order

  • Consent – for marketing emails (you may withdraw at any time)

  • Legal obligation – for tax, accounting, and compliance

  • Legitimate interests – to improve our services and protect our Website

4. How We Share Your Data

We do not sell your data. We may share your data with:

  • Service providers: payment processors, delivery partners, marketing platforms (e.g. Mailchimp)

  • Legal authorities: where required by law or to protect our rights

  • Business partners: for essential technical, hosting, or analytical services

All third parties are required to respect the security of your data and process it in accordance with the law.

5. International Transfers

Your data may be processed outside the European Economic Area (EEA), including in the UK or USA. We ensure adequate safeguards are in place, such as standard contractual clauses or processing via companies certified under data protection frameworks.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting obligations. Typically, data related to orders is kept for up to 6 years.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict certain processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with a data protection authority (e.g., ICO UK or your local regulator)

To exercise any of these rights, contact us at:
📧 hello@puradoro.co.uk

8. Marketing Communications

We may send you promotional emails if you have opted in. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

9. Cookies

Our Website uses cookies to personalize your experience and analyze traffic. For more details, see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure servers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date". We recommend reviewing this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
hello@puradoro.co.uk
REKZE Laboratories LTD
2nd Floor Beaumont House, 1b Lambton Road, London, SW20 0LW, United Kingdom